CT BUSINESS TRAVEL

MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture and other rural, Charity and not for profit, Chemical industries, Education, Engineering, Financial and professional services, Food, drink and tobacco, Government and public sector, Healthcare and pharmaceutical, Information technology, Manufacturing, Media and entertainment, Mining, Oil and gas, Retail, Sport, Textiles, Utilities

ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller wellbeing services, Venue sourcing, VIP travel

FULL-TIME EQUIVALENT STAFF
69

BREAKDOWN OF TRANSACTIONS
Air 57%, Hotel 26%, Rail 6%, Car 3%, MICE 8%

PROPORTION OF ONLINE BOOKINGS
25 to 50%

NETWORK, CONSORTIUM & ASSOCIATION MEMBERSHIPS
Advantage Travel Partnership, Focus Travel Partnership, GlobalStar. The BTA

KEY PEOPLE
Mark Kempster, CEO and founder
Thomas Kempster, co-owner & technical director
Clare Collins, co-owner & managing director corporate travel
David Bevan, co-owner & financial director
Lee Ward, client director
Natasha Inglis, fulfilment director
Steve Hatcher, business development manager (corporate travel)
Jacqui Wylde, business development manager (MICE)

AVERAGE LENGTH OF SERVICE
7 years

AVERAGE INDUSTRY EXPERIENCE
13 years

ESG & CSR ACCREDITATIONS
CT Business Travel works with clients to engage them in a credible sustainability policy together with carbon offset policy and with staff to encourage environmentally sustainable employment

GDS PARTNERS
Amadeus, Travelport

ONLINE BOOKING TOOLS
Atriis, Concur, proprietary

EXPENSE MANAGEMENT SYSTEMS
Concur 

OTHER TECHNOLOGY (I=in-house, T=third-party)
Air reshopping T, Auditing I, Business intelligence I, Data visualisation I, Disruption management I, Hotel reshopping T, Meetings management I, Mobile booking app T, Mobile itinerary app I, Personalised trip recommendations I, Pre-trip approval I,T, Profile management I,T, Quality assurance I,T, Sustainability reporting I, Traveller tracking I,T, Travel risk management T, Unused ticket management T

TECHNOLOGY STRATEGY
Build proprietary technology in-house, hire third-party developers, act as partner/reseller for other technology providers

NDC CONTENT
Direct connects, GDS, aggregators (Atriis, Travelfusion)

BIGGEST INNOVATION OF 2023
CT continues to invest internally to develop innovative and compelling in-house booking solutions across all corporate departments, staying relevant to client needs